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Nice recap of last week’s CMSWire TweetJam on Defining the Modern Intranet

CMSWire put together a great panel for a TweetJam last week.  There were 11 of us in all that participated.  There were some great insights from everyone involved.  I definitely recommend a once-over of the Jam, and the recap is a great place to start, and or if you prefer, read all of the tweets here: https://twitter.com/#SocBizChat

Here are the questions that shaped the discussion:

  1. Name the top 3 functions of the modern intranet.
  2. In what areas do intranets fall short of employee’s needs?
  3. What steps need to be taken to keep intranets relevant?
  4. Enterprise social networks vs. Intranets – Competing? Merging? Distinct? What’s your take?
  5. Looking to 2014, what challenges lie ahead for intranets?

Enjoy!

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Categories: Intranets and ExtranetsSharePoint

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Have SharePoint Online and Office 365 Evolved Enough for SMBs to Get Value Past the “Price of Entry”?

Originally published in CMSWire, August 29, 2013

Office 365 has made SharePoint available to the masses due to its aggressive price point.  But is a low monthly cost per user enough for an organization to really facilitate enterprise collaboration and ultimately justify the ROI?  Will SMBs be able to successfully implement and adopt SharePoint Online without substantial investments in expert assistance?

Prediction for 2013: An Explosion of SharePoint Internet Sites…and a Grain of Salt

Originally published in CMSWire, January 3, 2013

Microsoft has crafted the latest edition of its Web Content Management platform to make it more appealing as a solution for building public websites. SharePoint has long been the go-to platform for intranets and document management solutions for small to large businesses.  But now SharePoint 2013 is poised to make dramatic inroads as a WCM for internet sites. 

Answer:*Very* important. Question: How important is WCM to your Intranet?

It’s not rocket science these days to create and publish web pages, using relatively simple WCM tools like WordPress, Drupal, and Joomla. Widespread availability and adoption of free tools like these have removed the barrier to entry for just about everyone who’s interested in publishing anything (no complaints on my end as I type this very post into WordPress).

There’s a trap here, though. The simplicity of creating basic pages like blogs and wikis has somehow led many to conclude that WCM is generally less important than it used to be. One point I’d argue: if you’re trying to foster collaboration and deliver knowledge management via your intranet, your WCM tools and strategy are still very important.

CMSWire recently published my article exploring this idea: The Evolving Role of Content Management in Modern Intranets.

What do you think? Has WCM been completely disrupted by the social web and cheap or free tools? How does your response change in the context of an intranet?

Your thoughts and comments are always appreciated!

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Categories: Content ManagementIntranets and ExtranetsSharePoint

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Six Ways to Improve the Content Contributor Experience in SharePoint

Originally published in CMSWire, November 07, 2012

As discussed in a previous article (Making SharePoint WCM More Adoptable for Content Contributors), a thoughtful and usable contributor experience is critical to the successful adoption of a SharePoint WCM experience. Content drives the site, so making content contributors comfortable in the editing environment is essential. Here are just a few ideas for simple improvements that can make a world of difference in adoptability.