Powerful Combination of Tools Enables Effective Web-based Communication with Customers
Miller Systems, one of Boston’s premier technology consulting firms specializing in web engineering and IT consulting, today announced that its award-winning dataDriver™ suite of dynamic publishing tools has been implemented by Paradigm Works, the premier verification IP and chip development services company in the US. Paradigm Works will use the full suite of dataDriver modules - Secure Portal, Press Room, ePush and Job Board, to leverage its web site for enhanced customer service and effective new client marketing. The dataDriver suite enables Paradigm Works’ IT staff to effectively manage frequently changing content and outbound marketing to the visiting community – all without requiring programming or HTML skills.
“Since our company’s inception, Miller Systems has supported us with affordable, easy-to-use packaged software tools and hosting services,” said Michael Hoyt, CEO, Paradigm Works. “As our company has grown, so too have our needs for elegantly communicating with our customers and for finding an effective way to deliver work and software via our web site. Implementing the integrated set of dataDriver modules enables us to reach out to prospective and existing customers in innovative ways. We can learn about them, communicate with them, and provide them with critical services like the secure download of updates on a 24x7 basis. This added value is critical in the competitive environment we operate in.”
Using dataDriver Secure Portal, Miller Systems provided Paradigm Works with an organized framework and download area for both customers and prospects. Visitors to the area have personalized, secure access to documentation, software updates, manuals and white papers. A gated registration process enables public users to indicate interest in a given set of products or services and allows them to download semi-private content. With dataDriver ePush, Paradigm Works is able to quickly and easily communicate with its customers and prospects via targeted e-mail broadcasts and surveys.
Recognizing the need to both survey and broadcast personalized e-mails to portal users, Miller Systems designed dataDriver Secure Portal and ePush to be seamlessly integrated. The deployment of both modules in the integrated mode translates into a unified, elegant solution for messaging and secure delivery of proprietary content for a business’ most important constituents – their prospects, customers, and partners. In the integrated mode, a single sign-on is provided for constituents to self-manage profile and e-mail receipt preferences as well as to download content in the portal.
“Increasingly, companies want their web sites to go beyond ‘brochureware’ and to employ sophisticated technologies that maximize their corporate web site investments,” said Seth Miller, Founder and CEO of Miller Systems. “dataDriver provides a cost-effective, easy-to-use alternative for web-based sales, marketing and customer service initiatives appropriate for small to medium sized businesses.”
Recognizing the common need for simplified management tools, Miller Systems develops and licenses dataDriver, a suite of browser-based, database-driven tools to manage the top four content and community management challenges faced by organizations communicating through a web site. Named a product finalist for both the Software & Information Industry Association’s 2002 Annual Codie Awards and the Massachusetts Interactive Media Council’s 2001 MIMC Awards, Miller Systems' dataDriver suite provides companies with an affordable alternative to expensive and complex site wide content management systems, giving them the ability to manage their most important tasks—creating and updating news, events, job postings and e-mail communications—easily and independently. dataDriver consists of four modules—Secure Portal, Press Room, Job Board and ePush. To learn more about dataDriver, please visit http://www.millersystems.com/products/.
About Paradigm Works
Founded by Michael Hoyt and Jim Crocker, in 2000, Paradigm Works is the premier verification IP and chip consulting company in the US. The company specializes in the development of ASIC and FPGA devices, including architecture, design, synthesis, functional verification, test, methodology, Specman®-based verification IP, and embedded software. Paradigm Works has offices in Massachusetts, Silicon Valley, and the UK. For more information, please visit http://www.paradigm-works.com/.
Miller Systems helps mid-market and enterprise organizations solve business problems with thoughtful user experience design and smart technology implementation. By focusing on human beings first and technology second, our award-winning team consistently delivers high quality solutions that get results - and help clients achieve their goals.
Miller Systems provides a balanced set of strategic, design, and technical implementation services that help clients ensure adoption, success, and ROI. Typical engagements include web experience design and development, managed IT services, Microsoft SharePoint strategy and implementation, behavior analytics, system integration, and hosting.
Since 1995, the firm has delivered successful solutions for hundreds of organizations including WGBH, Southern New Hampshire University, Iron Mountain, Debevoise and Plimpton, Ciena, State Street Bank, and the TJX Companies. For more information call 617-266-4200, or send email to firstname.lastname@example.org.