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Careers at Miller Systems

Currently, we have positions available for:

Business Analyst / Web Strategist

Overview:

Miller Systems is seeking candidates for a business analyst with a background in web strategy and usability. This full time employee will work as an important member of our web design and development team.  While the role is very much a client-facing one, the majority of our work is done from our office in the heart of Boston, a stone's throw from the historic North End and the Boston Garden.

The business analyst / web strategist plays a key role in ensuring that our clients ultimately achieve the maximum ROI on their projects, which are typically web sites, intranets, portals, and other browser based experiences.  The individual in this role works throughout the entire client engagement lifecycle, by creating and driving strategy; staying involved in the development cycle to maintain strategic integrity; and finally, working to optimize and improve experiences as time goes on.

Major Responsibilities/Requirements:

Duties/Responsibilities:

  • Prepare for and conduct work sessions with client stakeholders to collaboratively define KPIs for the web experience
  • Analyze web behavior data to derive deeper understanding and insight into the effectiveness of experiences. This usually includes segmenting various groups/types of users, and increasingly, one-to-one analysis
  • Analyze web behavior data and contextualize that analysis as it pertains to KPIs and goals in the overall business. This often requires a broader, but integrated, view of multi-channel data points (SEO, SEM, Order history, offline campaigns, CRM, ERP, etc.)
  • Design and present strategies and action plans to measure, analyze, and optimize web experiences on an ongoing basis
  • Design scorecards and dashboards to streamline analysis and accelerate optimization efforts
  • Work with developers to define tagging specs for data collection so that reporting requirements can be met
  • Create and configure reports and dashboards using industry web analytics tools (WebTrends, Google Analytics, Omniture, etc.) and BI front ends (Excel, Access, Crystal Reports, etc.) for presentation and delivery to clients
  • Create BRDs and functional specifications, including assistance in the design/revision of wire frames and similar materials
  • Supervise QA efforts; develop test plans; supervise user acceptance testing

Education and Career Experience Requirements

  • Minimum 2 years of Business Analysis experience
  • Minimum 2 years of Web Analytics experience
  • Bachelor's degree from a four-year college or university or equivalent combination of training, education and experience

Technology Skills and Experience

  • Advanced, demonstrable Microsoft Office skills (Excel, Access, PowerPoint and Word)
  • Demonstrable experience with industry standard web analytics tools (WebTrends, Google Analytics, or Omniture are preferred)
  • Demonstrable experience working with functional specification design and/or prototyping tools. (Microsoft Visio or similar tools).

Any of the following will push candidates to the top of the list:

  • Proficiency with BI tools (Crystal Reports, Business Objects, etc.)
  • Basic database query skills
  • Experience with Agile methodology and tools often used to facilitate it (Axure, LucidSpec, iRise, Protoshare, etc.)

General Skills, Qualities, and Qualifications

  • Ability to write clearly and unambiguously in English
  • Ability to present ideas publicly and persuasively in English
  • Analytical mind and the discipline to work with multiple objectives against tight time deadlines
  • Proficient in statistical methods/tools to leverage statistics in analysis
  • Experience in client services and conducting collaborative negotiations vis a vis business requirements; know how to conduct an interview
  • Comfortable working with ambiguous concepts/direction and distilling them into sound and succinct deliverables
  • Desire to work closely with business users, and the personality and diplomacy skills to work effectively with customers, without being passive or submissive
  • Possess a deep commitment to understanding business problems of the end-user; the ability to comfortably walk in their shoes
  • Ability to work closely with development staff to understand their needs and constraints without being fazed by the technology
  • Use a consistent methodology to produce work
  • Can-do attitude; passionate problem solver
  • Possess strong documentation habits

You're a good fit for this position if you eat, sleep and breathe the web; possess strong analytical and technical abilities, and are a resourceful, competitive, decisive self-starter with innovative and original ideas.
Along with your resume, please send a cover letter and a link to your portfolio, web site, or samples of your work.

Department:

Web Development

Location:

Boston, MA

Microsoft Web Development Engineer

Overview:

**Please note: There is no financial relocation assistance available for this position.

Miller Systems is seeking candidates for a Microsoft Web Development Engineer. The right candidate will spend their majority of time programming and supporting browser based applications, business objects, and databases for our growing client base from our office in Boston. The work will include maintenance and extension of some existing applications as well as ground-up development for new projects, including public web sites, integration with CMS, and portal related development projects.

The ideal candidate will be highly motivated, organized, and able to work effectively with minimal supervision. Excellent interpersonal skills are essential, and a minimum of 4 years experience in the web development space is required:

    Major Responsibilities/Requirements:

    • Strong knowledge of Microsoft development environments, especially .NET.
    • Must be able to extend beyond the basics of ASP.NET and build modular, reusable, scalable code.
    • A good working knowledge of object oriented programming. Expertise may be in C#, VB.NET, and other Microsoft technologies.
    • Must have a solid grasp of object oriented concepts and best practices. Knowledge of additional server side programming is a plus.
    • The ability to write solid Transact SQL and general DBA experience with MS SQL Server.
    • Must have proficiency in presentation layer development including expert knowledge in HTML, JavaScript, and XML

    This position offers enormous opportunity to grow with Miller Systems and to gain a broad range of valuable experience. We offer competitive salary and benefits and an exciting atmosphere. Employees are strongly encouraged to develop new skills and take on new challenges within our organization.

    Department:

    Web Development

    Location:

    Boston, MA

Sr. Web Development Engineer

Overview:

**Please note: There is no financial relocation assistance available for this position.

Miller Systems, one of Boston’s premier technology consulting firms specializing in web engineering and IT consulting, is seeking candidates for a Senior Web Development Engineer. The right candidate will spend their majority of time programming and supporting browser based applications, business objects, and databases for our growing client base from our office in Boston. The work will include maintenance and extension of some existing applications as well as ground-up development for new projects. The ideal candidate will be highly motivated, organized, and able to work effectively with minimal supervision. Excellent interpersonal skills are essential, and a minimum of 4 years experience in the web development space is required:

    Major Responsibilities/Requirements:

  • Stong knowledge of Cold Fusion, CF best practices, and coding standards. The ability to maintain existing CF code and extend its functionality is a must.
  • A working knowledge of Microsoft’s .NET framework. Must be able to extend beyond the basics of ASP.NET and build modular, reusable, scalable code.
  • A good working knowledge of object oriented programming. Expertise may be in C#, Java, or C++.
  • Must have a solid grasp of object oriented concepts and best practices. Good knowledge of additional server side scripting languages beyond Cold Fusion is required. This expertise may lie in JSP, PHP, Perl, Classic ASP, etc.
  • The ability to write solid Transact SQL and general DBA experience with MS SQL Server. Oracle experience is a plus.
  • Expert knowledge in HTML and JavaScript is essential
  • Good working knowledge of Unix and Windows XP/2000/NT environments is critical
This position offers enormous opportunity to grow with Miller Systems and to gain a broad range of valuable experience. We offer competitive salary and benefits and an exciting atmosphere. Employees are strongly encouraged to develop new skills and take on new challenges within our organization.

About Miller Systems
A member of the 2002 Inc 500 and Deloitte & Touche New England Technology Fast 50, Miller Systems provides a unique blend of engineering, IT consulting, and creative services that support clients’ strategic business objectives and deliver significant return on investment. The company’s holistic approach and integrated offerings allow the company to cross traditional boundaries and provide expertise and accountability during the entire lifecycle of interactive and IT consulting engagements. Founded in 1995, Miller Systems has delivered expert strategic counsel and efficient tactical solutions for such companies as Clean Harbors, Internet Photonics, endoVia Medical, State Street Corporation, IDG/Computerworld, Lotus Development Corporation, Progress Software, Brix Networks, Fabreeka International, and the Boston Society of Architects.

Department:

Web Development

Location:

Boston, MA